F168 takes member privacy very seriously. This Privacy Policy transparently explains how we collect, use, store and protect your personal information as a member of the f168 platform in Malaysia. By using our platform, you agree to the terms set out in this policy.
Six core principles governing how f168 handles your personal data
F168 only collects information that is genuinely necessary to provide platform services — account registration, payment processing via Touch 'n Go, GrabPay, DuitNow, and FPX, and compliance with identity verification requirements. We do not collect data that is irrelevant to the platform's operations.
All data transmitted between your device and f168's servers is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions. Data stored in our databases is also encrypted for a comprehensive additional layer of protection.
F168 does not sell, rent or disclose members' personal information to third parties for marketing or commercial purposes without your explicit consent. Your data belongs to you — it is not a commodity we trade with advertisers or external data brokers.
F168's data handling operations comply with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). This means your rights as a data subject — including the right to access, correct, and delete your data — are fully recognised and respected by f168.
F168 members have full control over their account privacy settings. You can manage communication preferences, request a copy of the data we hold about you, or request data deletion at any time through your account panel or by contacting our team directly.
F168 does not retain your personal data for longer than necessary. Active account data is kept for the duration of active membership and for up to 7 years after account closure for legal compliance purposes. Data that is no longer required is securely deleted in accordance with established procedures.
Quick Summary: f168 collects only the data necessary to operate the platform, uses it to deliver the best possible service to you, protects it with industry-standard encryption, and does not sell it to anyone. You have the right to access, correct or delete your data at any time. The full policy is set out below.
This Privacy Policy is published by f168 and applies to all individuals who access or use the f168 platform via the website f168-khelo.net, including registered members, unregistered visitors and any party that interacts with our platform in any capacity.
This policy clearly and transparently sets out how f168, as the responsible data controller, handles the personal information we collect — including the types of data collected, the purposes for which it is used, the parties who may receive it, the security measures in place to protect it, and your rights as a data subject under applicable Malaysian law.
F168 is committed to handling all members' personal information with the highest standard of care, respect, and security. Your privacy is not a responsibility we take lightly — it is the foundation of trust that underpins the long-term relationship between f168 and every one of our members across Malaysia.
This Privacy Policy was last updated on 1 January 2026. Periodic reviews are conducted to ensure it remains relevant in light of changes in technology, legislation and data protection industry best practices.
F168 collects personal information across several categories depending on how you interact with our platform. Here is a detailed explanation of the types of data we collect:
| Type of Information | Purpose of Collection | Required? |
|---|---|---|
| Full name | Identity verification, withdrawal processing | Yes |
| Malaysian phone number | Account verification, security communications | Yes |
| Email address | Account notifications, support communications | Yes |
| MyKad / Passport Number | KYC verification, legal compliance | When required |
| Date of birth | Mandatory 18+ age verification | Yes |
| Bank account / e-wallet information | Processing deposits and withdrawals | Yes |
When you access the f168 platform, our systems automatically collect certain technical information required for smooth and secure platform operation:
In certain circumstances, f168 may receive information about you from legitimate third-party sources, including identity verification service providers used for our KYC process, Malaysian payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX for transaction verification, and fraud prevention agencies for platform security purposes.
F168 uses collected personal information solely for legitimate purposes directly related to delivering our platform services. Below is a detailed breakdown of how your data is used:
F168 uses members' personal information to comply with applicable Malaysian legal obligations, including adherence to the Personal Data Protection Act 2010 (PDPA), financial reporting requirements and applicable betting regulations.
Marketing Communications: f168 may send promotional information about exclusive offers, new bonuses, and VIP programmes to members who have consented to receive such communications. You may unsubscribe from marketing communications at any time through your account settings or by contacting our support team.
F168 does not sell members' personal information to any third party for commercial or marketing purposes. However, there are limited situations where f168 needs to share certain information with other parties in order to operate the platform effectively:
F168 works with carefully selected third-party service providers to help us operate the platform. These providers may include Malaysian payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX operators for financial transaction processing; identity verification service providers for the KYC process; gaming technology providers that supply slots, Live Casino and Sports Betting content to the platform; and technology infrastructure and cloud service providers for data hosting and security.
All third-party service providers working with f168 are bound by strict confidentiality and data protection agreements, and are only permitted to use member data for the purposes specified in those agreements.
F168 may disclose members' personal information to the relevant Malaysian authorities when lawfully required to do so by legislation, court order or direction from a regulatory body with jurisdiction over platform operations. In such cases, f168 will notify the member concerned where permitted by law to do so.
If f168 is involved in a merger, acquisition or asset transfer, members' personal information may be transferred as part of the business assets. In such circumstances, members will be notified in advance, and the receiving party will be required to comply with this Privacy Policy or an equivalent data protection policy.
Important: f168 never sells, rents or discloses member lists or personal information to advertisers, data brokers or any commercial entity not directly involved in delivering f168 platform services.
F168 continually invests in high-grade data security infrastructure to ensure our members' personal information is protected against unauthorised access, loss, misuse, or unintended disclosure.
Access to members' personal data within the f168 organisation is strictly limited to staff who require it to perform their duties. All access is logged and regularly audited. Staff who handle members' personal data are required to undergo data protection training and are bound by robust confidentiality agreements.
F168 has a comprehensive incident response plan to address any data security breaches that may occur. In the event of a data breach affecting members' personal information, f168 is committed to notifying affected members and the relevant authorities within the timeframes prescribed by applicable Malaysian law.
While f168 takes all reasonable steps to protect your data, internet security cannot be guaranteed 100%. Members also play an important role in securing their own accounts by using strong passwords, not sharing login credentials, and promptly reporting any suspicious activity to the f168 support team.
F168 uses cookies and similar tracking technologies to enhance the user experience on our platform. Below is an explanation of the types of cookies used and how you can manage them:
You can manage your cookie settings through your web browser. Most modern browsers allow you to view, delete or block cookies. Please note that disabling essential cookies may affect the functionality of the f168 platform and your gaming experience. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
As an f168 member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal information held by f168:
You have the right to request a copy of the personal information f168 holds about you. Submit your request by email to support@f168-khelo.net and it will be processed within 30 days.
If the personal information we hold about you is inaccurate or out of date, you have the right to request prompt correction through your account panel or via the f168 support team.
You have the right to request deletion of your personal data in certain circumstances, subject to f168's legal obligations to retain specific records for periods prescribed under Malaysian law.
You have the right to object to the processing of your personal data for direct marketing purposes. Once your objection is received, f168 will immediately cease using your data for that purpose.
In certain situations, such as when the accuracy of data is in dispute, you have the right to request that f168 restrict the processing of your data until the dispute is resolved.
You have the right to receive the personal data you have provided to f168 in a machine-readable format so that you can transfer it to another service provider if you choose to do so.
To exercise any of the privacy rights above, please contact the f168 Data Protection Officer by email at privacy@f168-khelo.net or via live chat on the platform. f168 will respond to privacy rights requests within 30 days of receipt.
F168 operates a data retention policy built on the principle of minimisation — we do not retain personal data beyond what is necessary to fulfil the purpose for which it was collected or to meet applicable legal obligations.
When personal data is no longer needed and there is no legal obligation to retain it, f168 employs industry-standard secure data deletion methods. This includes secure deletion from active databases, removal from backup systems within the established backup cycle, and the destruction of physical media containing personal data in accordance with set procedures.
The f168 platform is strictly for individuals aged 18 and above. f168 does not knowingly collect personal information from anyone under the age of 18. Should f168 discover that a minor's personal information has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account.
Parental and Guardian Responsibility: Parents and guardians are responsible for ensuring that minors in their care do not register for or access the f168 platform. If you suspect that your child or any underage individual has created an account on f168, please contact us immediately at support@f168-khelo.net so we can take the appropriate action without delay.
F168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, applicable legislation, new technology requirements, or feedback from members and regulatory bodies.
When material changes are made to this Privacy Policy, f168 will notify members via in-platform notifications and by email to the registered address within a reasonable period before the changes take effect. For non-material amendments, an announcement will be made on this page with an updated revision date.
Your continued use of the f168 platform after any amendments take effect will be considered your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how f168 handles your personal data. If you do not agree with the changes made, you have the right to close your account by contacting the f168 support team.
If you have any questions, concerns or complaints regarding how f168 handles your personal information, or wish to exercise any of your privacy rights, please contact us through the following channels:
F168 aims to respond to all privacy-related enquiries within 5 business days. For formal privacy rights requests such as data access, rectification or deletion, the processing period is up to 30 days from the date a complete request is received.
We always welcome feedback from members on how we handle data privacy. Your input helps us continually improve f168's data protection practices over time, for the benefit of our entire Malaysian member community.
When you register an account with f168, you are entrusting us with deeply personal information — your name, phone number, payment details, and more. That trust is not something we take lightly. At f168, protecting every member's privacy is not merely a legal obligation to be fulfilled — it is simply the right thing to do as a platform that respects its users.
Malaysia's Personal Data Protection Act 2010 (PDPA) governs how organisations handle the personal data of citizens. f168 fully complies with the PDPA's provisions; however, we believe that mere legal compliance is not enough. That is why our privacy standards go beyond the minimum requirements of the law — because we believe f168 members deserve a higher level of protection than what is simply mandated.
One of the most important aspects of f168's Privacy Policy is our commitment to transparency. We tell you clearly what data we collect, why we need it, who may receive it, and how long we retain it. There are no hidden agendas and no use of your data for purposes you would not expect. If you want to know what we hold about you, just ask — we will tell you.
On the technical security front, f168 continually invests in high-grade data protection infrastructure. The 256-bit SSL encryption that protects all communications between your device and our servers is the same standard used by Malaysia's major banks such as Maybank and CIMB. Whether you are making a deposit via Touch 'n Go, GrabPay, DuitNow, or FPX, or withdrawing your winnings — every transaction takes place within a fully encrypted channel. Your data never travels across the internet in an exposed state.
We also want to address something that is often a concern for users of online platforms: f168 does not sell members' personal data to advertisers or third-party data brokers. Your information is not used to build advertising profiles that are then sold to other companies. When you receive promotional communications from f168, it is because you are our member and we want to keep you informed about offers that may be relevant to your activity on the platform — not because your information has been shared with unrelated parties.
The privacy rights held by f168 members are real and enforceable. If you want to know what information we hold about you, simply send us an email — we will provide a copy within 30 days. If any information is inaccurate, we will correct it. If you want your data deleted and there is no legal obligation preventing that deletion, we will carry it out. This is not a promise made to look good — it is a commitment you can hold us to.
We encourage all f168 members to read this Privacy Policy at least once to understand your rights and how we handle your data. If any section is unclear or you have questions not addressed by this policy, our team is available via 24/7 live chat or by email at privacy@f168-khelo.net. Your privacy is our priority — and we want you to feel comfortable and confident in how f168 manages it.
Answers to the most frequently asked questions about privacy and data protection at f168